How to make silver and custom pieces orders

Most of the pieces we have available in bronze can be made in sterling silver too. Until now, we had the silver versions in the shop too, but given the circumstances why the price of the silver has raised a lot in the last months -and it's current continuous raise- we have had to remove silver pieces from direct purchase, and we will make them only at request, and after a quote approval on your end. 

If you are interested on purchasing our pieces in silver, please get in contact with me at info@nebelstudio.com, providing the following information:

1. Which piece you want me to make in silver (if you can add a link to the bronze version of the catalogue to make sure, even better.)
   
   
2. Whether you want only the piece itself or, in the case of pendants, if you also want a cord (leather or rubber), or a silver chain to go with it. 
   
   
3. If it is a ring, please let me know the size, so I can quote it. If you don't know it, here I show you how to check it. 
   
   

Even though the first point is the most important one, I will need to know the other two in order to make the quote. The more information about what you want you provide, the easier it will be for me to quote the piece. 
Please also keep in mind that the points above are the minimum information I need to make an estimate. No messages requesting quotes will be answered to, if this minimum information is not included. 

Please bear in mind that quotes may take a few days. Depending on the workload I'm having, I will be able to reply quite fast, or it will take a bit more. Given the current fluctuations of the price of silver, once the quote is sent, it will only be valid for 5 days. After that time, we will need to recalculate the base material part. 

Remember that it will be a non-binding quote, meaning that when I send you the quote it does not mean I have automatically accepted the order; and requesting a quote does not mean you are obligated to accept it. 
The only thing I ask you is that if you request a quote, please do it because you are really interested. Making the quote takes time, and I would like to devote that time to a something relevant. Thanks a lot for understanding. 

Once the quote is done and accepted by both parts, a payment of the 50% of the quoted amount will be done in advance, in order to formalise the order. The rest will be paid once the piece if finalised and ready to ship. I will create a listing in the shop for the rest of the payment to be done, and I will send you the link to it. This way, you can make the payment in the way that works best for you (PayPal, card...) with all security, as would be in any other purchase. 

Quotes are estimations because -given the price of silver is changing daily- I cannot provide a 100% closed price in terms of material. It takes some days between the time you post the order, I provide the quote, I make the piece and it is cast, and in that time the price of silver will fluctuate, so the final price of the material will be the one from the day it is cast. The final price of the piece cannot be calculated until it is out from foundry. 
Anyway, I will try and give you a quote as accurate as possible, based on the movements of the price of silver during those days. I know it's a bit annoying, but I cannot risk making a closed quote right now. 

All this is concerning the catalogue pieces. However, if what you want is ordering a fully custom piece, steps are quite similar but I will need a bit more information. 
Also, please keep in mind that if a piece needs to be made fully from scratch, the price will be different because because it will require much more work and dedication, since we are talking about a fully personalised design. 

In this case, please send me an email to info@nebelstudio.com with the following information:

1. Which kind of piece you want (earrings, ring(s), pendant, etc.) and whether you already have a design in mind. 
   • If you have a sketch/picture/design/references of the style you want for the piece that you want me to make, please attach them to the email, it will be a great help for me to understand what you want, and start thinking on the best approach (and have an idea of the time it might take).
     
     
2. Whether you want only the piece itself or, in the case of pendants, if you also want a cord (leather or rubber), or a silver chain to go with it. 
   
   
3. If it is a ring, please let me know the size, so I can quote it. If you don't know it, here I show you how to check it. In the case of custom pieces this is even more important because if the size is not correct, you could not change it for another, as it will need to be made again. 

The process of quoting and making the payment will be the same as per the catalogue pieces, but the communication will be more constant, since I will be showing you the progress to confirm that we are both aligned with how it goes. 

Thanks a lot for your interest, and for your patience.