Terms of service
Payment policy and purchase conditions
We offer you several payment methods, so you can choose the one that best suits you. In addition, our e-commerce system is hosted on a server. Therefore, all confidential information is sent in a totally secure way, using the SSL data encryption system.
- Credit card: You can pay with your credit card, free of charge. & nbsp; The charge to your bank card will be made at the end of the order, being & nbsp; the payment validation immediate. & nbsp ; The entire transaction is carried out in an encrypted way through a bank validation server using the SSL (Secure Socket Layer) encryption protocol, thus, the number of your credit card and the expiration date are instantly encrypted in your computer before being sent to the SSL protocol. No one can use your data without your authorization, since the information is illegible. For greater security, this data is not stored on our server, so you must communicate all the information with each new order. & Nbsp;
- PayPal: Orders paid through the PayPal payment method will not have any additional surcharge over the total amount. & nbsp; Payment through paypal will be made at the end of the order being & nbsp; the payment validation immediate. & nbsp; In this case, the merchandise will be shipped to the address indicated when confirming the order, regardless of the address indicated in the PayPal account.
Both navigation and acquisition of any of the products of the Nebel Studio online store implies the total acceptance as a user of each and every one of the General Conditions as well as the Particular or specific Conditions.
The details of the products available for purchase, as well as their price, are specified in the Nebel Studio online store, who will adopt all necessary and reasonable measures to guarantee that all the details, descriptions and prices of the products in the online store are correct. Although we will try by all means within our power to keep the online store as updated as possible, & nbsp; in case of errors or omissions in the presentation, Nebel Studio declines any responsibility.
All product prices appear with VAT included.
Nebel Studio reserves the right to modify its prices at any time. In the event of a price change, the products will be invoiced at the current price at the time the order.
The price of each product appears on the screen, indicated in Euros (€), and includes the corresponding value added tax (VAT) and any other applicable tax.
To make our pieces we use artisan techniques, as well as microfusion (lost wax) and we finish them by hand, piece by piece; so we require time to prepare each one of them. For all this, the time for a piece to be ready to be shipped can vary between two and ten days, especially if it has to be made to measure (for example, in the case of rings). Please take all this into account when placing your order, especially in cases of specific dates.
All orders are subject to the availability of the products. In the event that a product is not available after the order has been placed, we will proceed to contact you to inform you. If possible, we will give you a new deadline to receive the order, and if this is not possible or out of your preference, you can cancel your order and we will refund the amount paid through the same payment method that you used within a period of 15 days. from the cancellation request, or you can request the change of your order by contacting e-mail to firstname.lastname@example.org
Once the purchase is made, you will be able to view the agreement with the order on the screen, and you will receive an e-mail with the confirmation of it.