Shipping policy

Shipping Policy

National Shipments (Peninsula and Balearic Islands)

To make our pieces we use artisan techniques, as well as microfusion (lost wax) and we finish by hand, piece by piece; so we require time to prepare each one of them. For all this, the time for a piece to be ready for shipping can vary between two (2) and ten (10)   days, especially if it has to be made to measure (for example, in the case of rings). Please take all this into account when placing your order, especially in cases of specific dates.

At the moment we only ship within Spanish territory to the Peninsula and the Balearic Islands. By default, national shipments are made by registered mail (Correos España). The cost of shipping is € 4.35 (this includes packaging), and it usually takes between two and five working days to arrive. There is also an option of urgent registered shipping (also for national territory) that costs € 8.50 (packaging included) and takes between 24 and 72 hours (working days).

All pieces are shipped in individual cardboard boxes (recyclable) inside padded envelopes.

All shipments are made from Barcelona. Keep in mind that we follow the working calendar of this city and that holidays in Catalonia or Barcelona do not count as working days for us.

When your order is shipped you will receive a notification email with the shipping tracking number. You can track your purchase   using this number (through the Correos website) or using the link that you will find in the shipping confirmation email.

The delivery of the order will be made at the address you indicate when making your purchase.

In the event that the shipment is returned to us because it could not be delivered and it has not been claimed at the relevant Post Office, you will have to pay the shipping costs again so that we can send you the order again. p >

Shipments outside the peninsula and International shipments

They are not available at the moment, but we are working on them.